Delivery Information

At Theydude Store, we understand that timely delivery is crucial to your shopping experience. Whether you’re stepping out in style or preparing for a special occasion, we ensure that your footwear arrives promptly and in perfect condition. Here’s everything you need to know about our delivery process:

Shipping Options

We offer two convenient shipping options to cater to your needs:

  • Standard Shipping: For those who need their shoes quickly, we use DHL or FedEx. This option costs $12.95 and ensures delivery within 10-15 business days after dispatch.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. This option takes 15-25 business days after dispatch, perfect for those who are not in a rush.

Order Processing

Once you place your order, our team works diligently to process it within 1-2 business days. We ensure that every pair of shoes is carefully inspected and packed to maintain the highest quality standards.

Global Reach

We are proud to ship our products worldwide, ensuring that everyone can enjoy our stylish and comfortable footwear. However, please note that we do not deliver to Asia and some remote areas due to logistical constraints.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery and plan accordingly.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange your shoes, you have 15 days from the date of receipt to do so. Please ensure that the items are in their original condition and packaging.

Customer Support

If you have any questions or concerns about your delivery, our customer support team is here to help. You can reach us at [email protected], and we will be happy to assist you.

Thank you for choosing Theydude Store. We are committed to providing you with a seamless shopping experience, from the moment you place your order to the moment your new shoes arrive at your doorstep. Step into style and comfort with us today!